1. How accurate are your size charts?
Our size charts are continuously refined and updated based on ongoing customer feedback and fit assessments, ensuring the data stays aligned with real-world measurements. Rather than relying solely on generic, standard sizing conventions (which can vary across styles), we strongly recommend cross-referencing your own body measurements against the detailed dimensions listed for each specific style—this approach helps you find the most precise and comfortable fit for your needs.
2. Are your clothes true to streetwear sizing?
Our streetwear-inspired line is intentionally designed with a slightly oversized silhouette, crafted to capture the authentic, relaxed aesthetic of urban style. If you prefer a more tailored, fitted look instead of the classic loose streetwear vibe, we suggest selecting one size down from your usual standard size—this adjustment will help you achieve the fit you’re looking for while maintaining the style’s core character.
3. What's your exchange policy?
We do not offer direct exchanges for size, fit, or style adjustments. If you’d like to switch to a different option, we recommend placing a new order for your desired choice and separately initiating a return for the original item (following our return guidelines). For items confirmed to have manufacturing defects, or if you received an incorrect item due to our fulfillment error, our team may offer a replacement (subject to availability) or a full refund at our discretion. If you need help with this process, please reach out to us at
[email protected].
4. Do you restock popular items?
Yes! We closely monitor demand trends and customer interest for all our styles, with a particular focus on our most sought-after options. When popular choices sell out, we prioritize restocking them whenever possible (accounting for production timelines and material availability) to ensure we can meet ongoing customer demand.
5. Can I modify or cancel my order?
Orders can be modified or cancelled, but only within the first 1 hour after placement—this tight window is necessary to avoid disrupting our fulfillment process once preparation begins. If you need to adjust or cancel your order, please contact our customer service team immediately with your order details; we’ll assist you as quickly as possible. Unfortunately, we’re unable to make changes or cancellations once the 1-hour window has passed.
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